Refund Policy
Refund Policy
At Snuggletap, your satisfaction is important to us. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Return Policy
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be in its original condition.
- The item must be returned with all original packaging, where possible.
- Proof of purchase is required.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.
Refunds
Once we receive and inspect your returned item, we’ll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method. Please note that it may take 5–10 business days for your bank or payment provider to process the refund.
Non-Returnable Items
For hygiene and safety reasons, items that have been heavily used, intentionally damaged, or altered may not be eligible for a refund unless they arrive defective.
Return Shipping
If the return is due to a damaged, defective, or incorrect item, we’ll work with you to find the best solution.
For all other approved returns, the customer may be responsible for return shipping costs unless otherwise required by law.
Contact Us
If you have any questions about returns or refunds, please contact us at: